Frequently asked questions and answers:
Our specialist ophthalmological service works during the day from 14:00 to 20:00 every day EXCEPT Sundays and Mondays.
You don’t need a referral for an eye examination.
However, we prefer that your pet be evaluated first by your veterinarian, and if necessary, that he refer you to our specialist ophthalmology service. We will work closely with your veterinarian and adequately address any eye problem or systemic disease that has caused eye complications.
Yes, except in the case of urgent ophthalmic conditions that require urgent examination and therapy. The ophthalmological examination lasts a long time, about an hour. For this reason, to avoid long waits an examination should be scheduled.
We accept cash payment, payment by payment cards. We have also enabled you to pay in 12 installments without interest and fees with Banca Intesa credit cards (Mastercard, VISA, American express, DINA)
Veterinary ophthalmologists and staff at the Oculus Vet work closely with general practitioners. We prefer that the patient be examined and evaluated first by a selected general practitioner. If you have questions related to the diagnosis, treatment, and monitoring of ophthalmic patients, feel free to call us by phone, send a message or send an e-mail and we will give you the best possible advice so you can help the patient in your hospital.
If you want to refer a patient to Oculus, it would be very helpful if you could send us information about the patient’s medical history and treatment. After the initial diagnosis and remediation of the patient’s acute eye problem with us, you can take further care of the patient with our help, and if you want, you can leave the patient to us until the eye condition is resolved. If you have an emergency that you want to refer to us, call us and we will do our best to help the patient the same day.
Thank you for your support and tell us what we can do to help you as much as possible.
The method is the same, but the dog’s eye is significantly more susceptible to inflammation than the human eye. Very often, dogs with cataracts are carriers of the gene for primary glaucoma. That is why the examinations we perform before the operation itself are of great importance for the success of the operation. These examinations give us an insight into whether and in what way the surgical procedure should be performed, as well as how the patient should be taken care of after the procedure itself.
The operation itself is the smallest problem, the biggest problem is the good preparation of the patient for the operation and the vigilant postoperative course. For this reason, human doctors are not a good choice for cataract surgery in dogs and cats.
The eye of a dog is significantly different from the eye of a human.
The eye of a cat is significantly different from the eye of a dog.
Our specialist emergency service works at night from 20:00 to 8:00 every day.
Also, our emergency service is open on Sundays and holidays 00 – 24h.
Referrals are not necessary. Sometimes your chosen veterinarian will contact us and refer us to the problem, and most often we will contact your chosen veterinarian and inform him about the problem that suddenly struck your pet, as well as the measures taken.
Examinations are not scheduled in the emergency service, but it is advisable to call before arrival. An invitation is not necessary, because we are always ready. The emergency service performs triage of patients and patients are admitted according to the urgency of the condition, and not according to the order of arrival.